Frequently Asked Questions

  • For children of what age are your products intended for?
    Sensillo products are intended for children from the first days of their lives. They have been designed with safety and the needs of the youngest in mind, as well as the requirements of the parents.
  • Can Sensillo products be seen live?
    Yes, you can see our products in stationary shops. You will easily find the closest one thanks to our map [link to the map]
  • Where can I buy your products?
    Sensillo products may be bought in online stores and in numerous stationary shops. You will find out if there is one close to you from our map [link to the map].
  • What is the price…?
    Retail prices depend from our distributors and are based on their individual pricing. In relation to that, we encourage you to contact one of them (to find Sensillo distributor use our distribution map [link to the map].
    Wholesale prices – information concerning wholesale prices are only given to companies which are registered and verified in our system – to set up a free account please go to COOPERATION tab [link to cooperation tab].
  • How can I ask for wholesale offer?
    All you need to do is use the form in the „cooperation” section.
  • What shall I do when the product is damaged?
    If the purchased product is damaged, please use our complaint procedure. You can find out more in “Complaints and Returns” tab [link to complaints and returns tab].
  • What kind of filling do you use in your products?
    For the filling of pillows, romper bags, cot protectors, beddings etc. we usually use high quality silicone non-woven (100% polyester) of anti-allergic properties.
  • Will the changing pad fit my cot?
    Stiffened changing pads are 70 cm long and are designer in such a way to make them fit a cot of 120x60cm dimensions. Every changing pad is equipped with pegs preventing sliding.
  • What are weight limits  for changing pads?
    Changing pads are intended for children of 0-12 months. Maximum permitted weight of a baby is 11 kg.
  • What are Sensillo changing pads made from?
    All changing pads are covered with phthalates free oilcloth. Detailed information and the standards met can be found in the description of a specific product.
  • What are the sizes of Sensillo mattresses?
    Our offer includes mattresses for cots of 120×60 cm and 140×70 cm dimensions. Their thickness depends on the materials of which they are made.
  • What does H1, H2 or H3 mean in the description of a mattress?
    It determined the hardness of the mattresses. The range looks as follows: H1 – soft, H2 – medium, H3 – hard.